Practitioner & founder
Lead Service Designer(GDS)
Senior Interaction Designer(GOV.UK)
UCD Lead
Making complex public services clear. Hands-on in the work, thoughtful in the detail, and focused on the people who use it.
01 / Approach
I work where policy, technology and people meet—connecting research evidence with the design of end-to-end services.
My work spans government domains, cyber assurance, farming grants, public health and procurement. I stay close to the detail while helping multidisciplinary teams build a shared understanding of the service.
02 / Selected programme history
April 2025 — Present · 1 yr 7 mos
Current engagement
Lead Service Designer
Redesigning the end-to-end cyber security assurance service around the NCSC Cyber Assessment Framework (CAF).
Senior Service Designer
Designing the services and transition journeys behind the UK's government domain infrastructure.
Senior Service Designer
Making complex grant services clearer for the people applying for and delivering them.
Lead Service Designer
Designing joined-up public health services during a fast-moving national response.
Senior Interaction Designer
Creating user-centred digital journeys for a public-sector procurement portal.
Hampshire & Dorset Councils
2018 — 2019
Previous engagement
Senior Interaction Designer
Making council services more accessible and simplifying everyday workflows.
NAGYSEO
2009 — 2018
Previous engagement
Founder & UI / Interaction Designer
Delivering end-to-end design projects and managing client relationships through an independent practice.
Organisation references describe programme experience, not endorsement of Conjuncti.
03 / Conjuncti
Conjuncti brings that same hands-on judgement to a focused network of lead-level designers, researchers and delivery managers.
For your next requirement, we confirm fit, availability and permission before an introduction. Project-specific checks and commercial terms are agreed with you.
